Services / Aftercare Services
Aftercare Services
Honouring your pet's memory with care and respect
About This Service
After the loss of a pet, the practical decisions can feel overwhelming. We take care of the logistics so you can focus on your family. We offer a range of aftercare options — from private cremation to keepsakes — and handle every detail with the same compassion we bring to every visit.
Aftercare Services photo
What's Included
- Private or communal cremation coordination
- Return of ashes in a quality urn (private cremation)
- Paw print impression or fur clipping
- Memorial certificate
- Grief support resources and local referrals
- Flexible scheduling to suit your family's timeline
How This Service Works
- 01
Aftercare preferences are discussed before or at the time of your pet's passing
- 02
We coordinate collection and transport with our trusted aftercare partners
- 03
You choose from private cremation, communal cremation, or home burial guidance
- 04
Keepsakes are prepared and delivered or mailed to your home
- 05
We follow up to ensure you're supported in the days after
Pricing
Aftercare pricing varies based on the services selected. We'll walk you through every option and cost during the process.
We'll always confirm costs before your visit — no hidden fees.
Your Veterinarian
Dr. Jina Song
DVM, University of Melbourne · 10+ years experience
A compassionate mobile veterinarian serving Melbourne, with a special focus on end-of-life care, palliative medicine, and helping families navigate some of the most difficult moments with their beloved pets. After spending years in busy general practice, a move to mobile veterinary care felt like a natural fit — more time with each patient, less stress for animals, and a deeper connection with the families we serve.
Frequently Asked Questions
With private cremation, your pet is cremated individually and you receive their ashes back. Communal cremation is a more affordable option where pets are cremated together and ashes are not returned.
Typically 7–14 days for private cremation. We'll keep you updated throughout the process and contact you as soon as your pet's ashes are ready.
Yes — and many families find it helpful. Planning ahead means one less decision to make during an emotionally difficult time. We're happy to discuss options at any stage.
Yes. We can advise on local regulations and best practices for home burial in Melbourne so you can make an informed choice.
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