Aftercare Services
Honouring your pet's memory with care and respect
Pricing on request
About This Service
After the loss of a pet, the practical decisions can feel overwhelming. We partner with Celestials Pet Cremation Service to handle every detail with care, from collection through to the return of ashes and keepsakes. Private cremation, communal cremation, a full range of vessels and urns, and personalised memorial pieces, coordinated for you so you can focus on your family.
Cremation Options
We coordinate everything on your behalf so you can focus on your family. Two options are available, pricing varies by pet size.
Communal
$195
- Shared cremation service
- Handled with care and respect
- Ashes are not returned
Private
From $400
- Your pet cremated individually
- Ashes returned in a vessel of your choice
- Digital tracking throughout
- Certificate of cremation included
- Ashes typically returned within 5–7 days
Vessels
Every private cremation includes a complimentary vessel, your choice of gold metal tin, white metal tin, or velvet bag. Upgrade options including wooden boxes and memorial urns are available on request.
Keepsakes
Available to arrange at the time of your visit or when coordinating aftercare.
Clay Paw Print
$100
A lasting impression of your pet's paw
Ink Paw Print
Complimentary
Perfect for framing as a memorial
Fur Clipping
Complimentary
A small, meaningful keepsake
What's Included & How It Works
- 01
Aftercare preferences are discussed before or at the time of your pet's passing so the path forward is already clear when you need it to be.
- 02
Once booking is confirmed, a unique tracking code is generated and shared so you can follow your pet's journey with full transparency.
- 03
Gentle, respectful collection from your home or clinic by the Celestials team.
- 04
All keepsakes are prepared with care, and your pet's unique ID is placed in the chamber to ensure accuracy throughout the cremation process.
- 05
A final inspection confirms all your selected options and special requests have been fulfilled.
- 06
Ashes are returned to your home or chosen veterinary clinic, typically within 5 to 7 days of collection.
Grief Support Services
If you need to talk, these services are available any time.
- 24/7 Pet Loss Support , 1300 431 450
- Griefline , 1300 845 745
- Lifeline , 13 11 14
Your Veterinarian
Dr. Jina Song
DVM, University of Melbourne · PhD, University of British Columbia · CAETA Certified · 10+ years experience
Dr. Jina is a compassionate mobile veterinarian serving Melbourne, with a special focus on end-of-life care, palliative medicine, and helping families navigate some of the most difficult moments with their beloved pets. After spending years in busy emergency and general practice, a move to mobile veterinary care felt like a natural fit, more time with each patient, less stress for animals, and a deeper connection with the families we serve.
Frequently Asked Questions
With private cremation, your pet is cremated individually and you receive their ashes back in your chosen vessel. Communal cremation is a more affordable option where pets are cremated together and ashes are not returned. Communal is $195 flat regardless of size; private cremation starts at $280 for pocket pets and ranges to $500 for extra-large dogs, based on your pet's weight.
Standard turnaround is 5 to 7 days from collection. If you would like to be reunited sooner, expedited options can be arranged on request.
Every private cremation includes a complimentary vessel (your choice of gold, silver or white metal tin, or a velvet bag), a Certificate of Cremation, and full digital tracking. Ink paw prints and a fur clipping are also available complimentary on request and may be taken at the time of the in-home visit.
Wooden boxes from $89, memorial urns from $95, ceramic heart-shaped urns at $160, metal urns at $170, and bespoke eternity spheres handcrafted with a small portion of your pet's ashes from $310. Eternity infused pendants are also available at $370. A clay paw print keepsake is $100. Custom engraving on wood boxes and metal trays is $30, or complimentary with selected packages.
Yes, and many families find it helpful. Planning ahead means one less decision to make during an emotionally difficult time. We're happy to discuss options at any stage.
Yes. We can advise on local regulations and best practices for home burial in Melbourne so you can make an informed choice.
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