Services / Aftercare Services
Aftercare Services
Honouring your pet's memory with care and respect
About This Service
After the loss of a pet, the practical decisions can feel overwhelming. We take care of the logistics so you can focus on your family. We offer a range of aftercare options — from private cremation to keepsakes — and handle every detail with the same compassion we bring to every visit.
Cremation Options
We coordinate everything on your behalf so you can focus on your family. Two options are available — pricing varies by pet size.
Communal
From $195
- Shared cremation service
- Handled with care and respect
- Ashes are not returned
Private
From $400
- Your pet cremated individually
- Ashes returned in a vessel of your choice
- Digital tracking throughout
- Certificate of cremation included
- Ashes typically returned within 5–7 days
Vessels
Every private cremation includes a complimentary vessel — your choice of gold metal tin, white metal tin, or velvet bag. Upgrade options including wooden boxes and memorial urns are available on request.
Keepsakes
Available to arrange at the time of your visit or when coordinating aftercare.
Clay Paw Print
$100
A lasting impression of your pet's paw
Ink Paw Print
Complimentary
Perfect for framing as a memorial
Fur Clipping
Complimentary
A small, meaningful keepsake
How This Service Works
- 01
Aftercare preferences are discussed before or at the time of your pet's passing
- 02
We coordinate collection and transport with our trusted aftercare partners
- 03
You choose from private cremation, communal cremation, or home burial guidance
- 04
Keepsakes are prepared and delivered or mailed to your home
- 05
We follow up to ensure you're supported in the days after
Grief Support Services
If you need to talk, these services are available any time.
- 24/7 Pet Loss Support — 1300 431 450
- Griefline — 1300 845 745
- Lifeline — 13 11 14
Your Veterinarian
Dr. Jina Song
DVM, University of Melbourne · PhD, University of British Columbia · CAETA Certified · 10+ years experience
Dr. Jina is a compassionate mobile veterinarian serving Melbourne, with a special focus on end-of-life care, palliative medicine, and helping families navigate some of the most difficult moments with their beloved pets. After spending years in busy emergency and general practice, a move to mobile veterinary care felt like a natural fit — more time with each patient, less stress for animals, and a deeper connection with the families we serve.
Frequently Asked Questions
With private cremation, your pet is cremated individually and you receive their ashes back. Communal cremation is a more affordable option where pets are cremated together and ashes are not returned.
Typically 7–14 days for private cremation. We'll keep you updated throughout the process and contact you as soon as your pet's ashes are ready.
Yes — and many families find it helpful. Planning ahead means one less decision to make during an emotionally difficult time. We're happy to discuss options at any stage.
Yes. We can advise on local regulations and best practices for home burial in Melbourne so you can make an informed choice.
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